CUSTOMER WORKSPACE
Know the person.
Choose the service.
Search and explicitly select the right account. Keep customer details together while you move between service records, history and fault workflows.
Implemented interfaceSYSTEMS THAT WORK TOGETHER
Complex operations.
A clearer view.
One place for your people, services and network. A thoughtful operating environment for the work that keeps communities connected.
Network management · Engineering · Research & development
PEOPLE AT THE CENTRE
∞Solved OS Network management console09:41
Monday
Monday
⌕ Find a customer, account or service /
YOUR WORKSPACEGood morning, operator.Everything starts with a clear next step.
SERVICEFibre NetDedicated workspace
CUSTOMEROne shared cardAcross every service
Live desk DEMO
Connection check Inspect →
Service visit Open →
Conceptual interface preview · fictional data
01 / One customer.
Every service in focus.
Every service in focus.
BUILT AROUND YOUR SERVICESCable TV·Fibre Net·IPTV·OTT·DTH
01 / THE PRODUCT
Connected work.
Clearly separated accounts.
Solved OS NMS brings the daily desk, network view and field workflows into one product. Customer identity stays common. Each service gets its own operational context.
Know the person.
SERVICE ACCOUNTING
Different services.
Distinct books.
Separate service ledgers, provider wallets and stock movements. Opening balances stay in review until their service ownership is confirmed.
Database foundation in placeMISSION CONTROL
Put the network
in context.
Bring maps, service activity and engineering tools into a shared workspace. Follow a location into the relevant customer and operational workflow.
Field validation in progress02 / INSIDE SOLVED OS
A workspace for
every next step.
Explore the product’s core workflows. These interactive illustrations explain the interface without exposing customer information.
THE DAILY DESK
Less switching. More doing.
Start from the task, find the right customer and continue inside a single workflow window. Keyboard navigation and explicit selection keep the next action clear.
Interface implemented · workflow verification ongoingIllustrative interface · all records are fictional
03 / FROM DESK TO FIELD
Keep the work moving.
Designed for the person at the desk, the engineer on the move and the administrator keeping the whole operation in order.
Find & select
Identify the correct customer and service. A search result is a choice, not an assumption.
Act in context
Open the relevant payment, fault, customer or history workflow from the same workspace.
Review & confirm
See what will change before committing it. Sensitive data maintenance requires additional verification.
Follow through
Bring service activity into reports and field queues so the next person has the context they need.
The field is part of the system.
Field app and engineer workflows connect assignments, service visits and repair evidence. Device and production integration testing is ongoing.
04 / BEYOND THE CONSOLE
Engineering for
a world in motion.
Solved OS is a robotics and engineering research and development firm founded by Madhan Raj and Master Sega.
Our work begins with systems thinking: how software, machines and people fit together. NMS brings that approach to network operations. Robotics and engineering research remain part of the broader mission.
See what we’re building ↗05 / BUILDING IN THE OPEN
Real progress.
Clear expectations.
NMS is a release candidate. We distinguish implemented product work from integrations still being prepared for production.
Implemented
- Service workspaces and a shared customer card
- Customer search and workflow windows
- Fault queues and service-filtered reports
- Excel / CSV cleaning and import preview
- Service ledger, wallet and stock foundations
Being connected & verified
- Secure production sign-in and full data cutover
- Service collection and stock write workflows
- Administrator-verified database maintenance
- Field-device and responsive layout validation
- Hosted performance and operational checks
Not advertised as live
- Online payment gateway collection
- Production WhatsApp customer automation
- Autonomous AI assistant or analysis
- Public self-service onboarding
Product status reviewed 27 September 2026. Availability depends on deployment and completed validation.
SOLVED OS
Build with context.
Operate with clarity.
Take another look ↑Public enquiries and demo booking will open with the production launch.